Sending tons of emails to certain email domains can be tricky, even if your sending IP address reputation is good. ย In Salesforce Marketing Cloud, you can utilize an Audience Exclusion Script to isolate domains for special sending treatment — like throttling or sending at a certain time of day.
Here’s an example that utilizes the AMPscript domain() function and the emailaddr personalization string that’s present in every send context.
Email #1 – Exclude emails to comcast.net domains with an exclusion script:
domain(emailaddr) == "comcast.net"
Email #2 – Exclude emails except comcast.net domains with an exclusion script:
domain(emailaddr) != "comcast.net"
Email #2 would be configured with some throttling or be deployed only at a certain time of day.
Code goes here:
This solution will work for sends to Lists, Groups or Data Extensions.
If Exclusion Scripts are not enabled for your User-Initiated or Triggered Send Definitions, SFMC support can enable them for you.